1. INTRODUCTION
1.1 Welcome to the Services run by Aladdin (individually and collectively, "we", "us" or "our"). We take our responsibilities under applicable privacy laws and regulations ("Privacy Laws") seriously and are committed to respecting the privacy rights of all users of our Aladdin games ("Games"), website, and mobile applications (the "Site") (collectively, the "Services"). "Users" refers to individuals who register for an account or use our Services. We recognize the importance of the personal data entrusted to us and believe it is our responsibility to manage, protect, and process your personal data properly. This Privacy Policy ("Policy") aims to help you understand how we collect, use, disclose, transfer, and/or process your personal data (now or in the future), and to assist you in making informed decisions before providing such data.
1.2 "Personal Data" means data that identifies an individual (e.g., name, ID number, contact information).
1.3 By using the Services, registering an account, or accessing our Site, you accept the practices outlined herein and consent to our processing of your Personal Data. IF YOU DO NOT CONSENT, DO NOT USE OUR SERVICES. We reserve the right to amend this Policy at any time; continued use constitutes acceptance of changes.
1.4 This Policy supplements other applicable notices or clauses regarding Personal Data processing.
2. WHEN WE COLLECT PERSONAL DATA
2.1 We collect Personal Data when you:
Register for or use our Services/Games/Site;
Submit forms (online/offline) related to our products/services;
Enter agreements or provide documentation for interactions with us;
Interact with us via calls, emails, social media, etc.;
Use electronic services or interact with our Games/Site (e.g., via cookies);
Grant device permissions to share information;
Link social media/external accounts;
Conduct transactions through our Services or payment providers;
Provide feedback/complaints;
Register for contests/game events;
Engage in gameplay;
Voluntarily submit Personal Data.
3. PERSONAL DATA WE COLLECT
3.1 Data includes but is not limited to:
Name, username, user ID;
Contact details (email, phone, address);
Transaction/bank information (where applicable);
Chat data and interaction records;
Gender, age, date of birth;
Device information (IP address, UDID/MEID);
Images/audio/video submitted;
Location data (including IP);
Government-issued ID (where applicable);
Marketing preferences and communication history;
Survey/contest responses;
Social media account information;
Usage/transaction activities.
3.2 Do not submit inaccurate/misleading information. We may require verification documents.
3.3 Linking social media accounts follows the provider’s policies and this Policy.
3.4 You may opt out of data collection by contacting our Data Protection Officer, but this may affect Service functionality.
4. OTHER DATA COLLECTION
4.1 Automated data (e.g., IP address, device type, browser, visit times) is logged for analytics.
4.2 Mobile apps may collect precise location (GPS/Wi-Fi) for location-based services. Disable via device settings.
4.3 Content/ad engagement data may be collected during Site/app usage.
5. COOKIES
5.1 We/partners use cookies to:
Improve Services and develop features;
Deliver relevant content/ads;
Track shopping carts, game progress, and usage.
5.2 Disabling cookies may limit Service functionality.
5.3 Opt out of personalized ads via device instructions (Android/iOS).
6. HOW WE USE YOUR DATA
6.1 Purposes include:
(a) Processing applications/transactions;
(b) Managing accounts and Services access;
(c) Fulfilling requests and notifying service issues;
(d) Enforcing Terms of Service;
(e) Protecting safety/property;
(f) Identity verification;
(g) Service maintenance/troubleshooting;
(h) Handling customer inquiries;
(i) Communications (email/SMS/post) for account management;
(j) Enabling user interactions (e.g., messages/comments);
(k) Research/analytics for Service improvement;
(l) Advertising audits/surveys;
(m) Marketing (opt-out available);
(n) Legal compliance;
(o) Statistical reporting;
(p) Due diligence/background checks;
(q) Business audits;
(r) Investigating violations/misconduct;
(s) Data storage/backups;
(t) Business asset transactions (e.g., mergers);
(u) Game event registration/rewards;
(v) Other lawful purposes.
6.2 We may disclose data if legally required or to:
(a) Comply with legal process;
(b) Respond to government requests;
(c) Enforce policies;
(d) Address third-party claims;
(e) Provide customer service;
(f) Protect safety/rights.
6.3 Additional purposes will be notified when consent is obtained.
7. DATA PROTECTION & RETENTION
7.1 We implement security measures (e.g., encryption, access controls) but cannot guarantee absolute security.
7.2 Data is retained per legal requirements and destroyed/anonymized when no longer necessary.
8. THIRD-PARTY DISCLOSURES
8.1 We may share data with:
Affiliates;
Other users;
Service providers (payment, marketing, IT);
Government authorities;
Successors in business transactions;
Other third parties for stated Purposes.
8.2 Statistical/gameplay data may be shared with advertising partners.
8.3 You may export activity feeds (e.g., gameplay history).
8.4 Unlawful third-party access may occur despite our security efforts.
9. CHILDREN’S INFORMATION
9.1 Services are not for users under 12. We do not knowingly collect their data. Parental consent is required; non-compliant accounts will be closed.
10. THIRD-PARTY DATA COLLECTION
10.1 Google Analytics collects usage data via cookies (stored in the U.S.).
10.2 Third-party applications may access your information per their policies.
11. DISCLAIMERS
11.1 We do not guarantee third-party site security. We protect data within our systems via secured networks/encryption.
11.2 Linked sites have independent privacy policies.
11.3 We bear no liability for third-party content/activities. Access at your own risk.
12. CROSS-BORDER DATA TRANSFERS
12.1 Data may be transferred/stored globally (e.g., Singapore servers). We implement safeguards per Privacy Laws.
12.2 India user data is stored in India/Singapore.
12.3 EU user provisions are in Section 14.
13. YOUR RIGHTS
13.1 Withdraw Consent/Delete Data:
Contact our Data Protection Officer via email.
Withdrawal may terminate Services.
13.2 Access/Correct Data:
Account holders: Use Site/Games settings.
Others: Submit written requests.
Fees may apply for excessive requests.
14. ADDITIONAL EU USER RIGHTS
14.1.2 Data Portability: Request machine-readable data for transfer (where feasible).
14.1.3 Erasure: Request data deletion if:
(a) No longer necessary;
(b) Consent-based processing withdrawn;
(c) Legitimate interests objected to (provide reasoning);
(d) Marketing opt-out;
(e) Unlawfully processed.